In this prequel to the series, old-fashioned gentleman Oliver O’Toole’s well-oiled team for lost letters is accidentally joined by ambitious Internet age postal Shane McInerney. They bond over the tragic case of a couple in the making. A year ago, charming law firm office boy Charlie quit his demeaning dogsbody job after falling in love at first sight with Kelly. She accepted to spend a perfect day with him, yet refused to meet again. As the team traces the couple’s year since, tragedy is found for both, yet they hope to help them get together, or at least prevent suffering a tragic injustice.
User Reviews: This is a lovely well thought-out movie, that is well directed and superbly acted by a talented cast, headed by one of my favourite actors, Eric Mabius. who I originally saw in The Crow: Salvation.
I really loved the idea of the "Lost Letter Department" whose sole job is to get the undelivered mail to where it’s intended destination. If they cannot read the address on the envelope then they are allowed to open the letter, but they are only allowed to read as far as they need so they can deduce a delivery address, as it’s a federal offense to tamper with mail.
In this case, though, they keep running into problems in determining the destination so they have to keep reading. As they do the viewer is shown the story of the letter’s writer and becomes embroiled in their tale.
The reason this works is the juxtaposition of the two ongoing stories, as well as the different characters within each. It gives quite a lot of detail to keep you interested and entertained.
Eric Mabius plays Oliver O’Toole who is a stuffed shirt, but with a heart of gold. He likes his rules and regulations though if there’s a logical explanation to circumnavigate the rules to get the desired outcome, then he will. He is a solid and strong character, a good lead.
Kristin Booth portrays Shane McInerney, "Miss McInerney" as Oliver likes to call her and the chemistry between them is nice. She comes to the Lost Letter Department by accident and can only get redeployed to her desired department after a couple of months. Even though she isn’t good at hiding her disappointment, it’s Shane who is pivotal in pushing the investigation to its conclusion. It’s her curiosity and enthusiasm that help make her a well thought-out character.
Then you have the two "Side-Kicks" Rita Haywith and Norman Dorman, played nicely by Crystal Lowe and Geoff Gustafson. These are the "Geeks" of the Lost Letter Department, but add a depth to the team, which makes the show stronger.
Even though there are some adult issues represented in the story these are handled with maturity and in a light manner. This is not a doom and gloom show, and for that reason I loved it.
What works really well is the great direction, it cannot be easy to intertwine two stories and keep it well paced and smooth. The director makes this look effortless, all adding to the enjoyability of the movie.
I would recommend this to everybody, especially the lovers of heart- warming tales.